Pay TM — refund of flight ticket

I have booked flght ticket and unfortunately flight got cancelled, but I still dint get my refund.
its 3 weeks completed.
i have paid 17877 INR. Please help. It is frustrating and a poor service that was not expected.
kindly look into it

Name of traveller: Prasad Naik
Confirmation number:SLXPXK
paytm Order number: [protected]
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Apr 20, 2019
Updated by prasad3002
Still no response from Pay Tm
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To the author mr Prasad Naik

In brief, such type of cases can be resolved via the adjudication of the court only in India.
As all replies of air carriers are uselss for pasengers in 99, 9% requests.

The legal assistance before the authority of India can cost you from Rs 4000, upon all circumstances of the case. pluss government charges from rupees 2000.

So, be ready to collect and to produce each related document:-

1. Primary e-ticket or PNR + INVOICE (see name of the document);

2. Full copy of the notification on cancellation or
your explanation regarding circumstances of your knowledge on cancellation / delay in 1-2 sentences;

3. Copy of your own complaint following the notification of cancellation, delay, if you had submitted it; it must produce date, your pnr, full name.

5. Copy of reply of air carrier / travel agent, if they issued in 10 days max.

All documents have to be in PDF or in the best resolution quality.

Following your complaint, the respnder has a duty to analyse it,
reverse back to you with the details of the offer in 7-10 days,
if your documents are sufficent to conclude on the eligibility of the compensation and, if you had requested the compensation from the offender.

Regards.

sr manager for ICAO / IATA irregultons matters
Aryan enginners ltd, UK
e--mail : aryan @vivaldi.net / < aryan(at)vivaldi.net >
Mr. Prasad Naik

-- reply after your insered the attachment at this site--

You misunderstood.
The above reservation was cancelled, so it does not valid.
You need the other and all documents in order to start the procedure(s).

If you agree to pay for the legal assitance aiming to get the compensation,
you are welcome to submit the request with all relevant documents
to the stated email address.

Folwing your submission, we analyse it and be back within 72 hours.

Regards.

sr manager for ICAO / IATA irregultons matters
Aryan enginners ltd
aryan @ vivaldi.net
[delete spaces]

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