[Resolved]  Paynimo / Techprocess Payment Services — amount is debited from my account, but it is not paid to the university account.

Address:Chennai, Tamil Nadu, 630561

Dear sir,
I was paid my examination fees on 06/05/2019 (Rs 2210) of madras university through the paynimo gateway. Amount was debited from my account but i didn't get any acknowledgement and the same exam fees was not paid to the university account also. Please kindly refund my amount or paid to the university account. Kindly reply me sir. I herewith attached the transaction id message.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 7, 2019
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
May 06, 2019
Updated by Henry Johnson
Exam fees paid for my MBA-HR course and my roll no is - A1810PBR6028.
ACCOUNT DETAILS:
Name- A.Arockiamary
Acc no- [protected]
Branch- Sivagangai
Verified Support
May 07, 2019
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end.

Regards,
Customer Service
May 07, 2019
Updated by Henry Johnson
As your request I mentioned the bank reference number for your necessary process.
BANK REFERENCE NO[protected]

Regards
HENRY JOHNSON
May 10, 2019
Updated by Henry Johnson
Reply me
Complaint comments 

Comments

In respect of transaction No. FCDR[protected] on
[protected]:16:04.0 towards bill payment for my landline connection no.
[protected], rs..648 was debited from my bank account but the same
transaction failed. So far no information or credit of the amount back to my bank account took place from techprocess
Dear Sir,
I had recharged my Tata sky for rs 190/- with reference number-Tech Process PG OTL No[protected] on 29/04/19. Amount debited from my account but not credited to merchant account. Please check the same at your end and revert.

Warm regards
Gauri Sinha
Mob No-[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Paynimo / TechProcess Payment Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    1228
    Pending
    0
    Resolved
    476
    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
    View all Paynimo / TechProcess Payment Services contact information