[Resolved] Paynimo / Techprocess Payment Services — amount rs. 980 debited but payment on electrictynot done | |
I made a payment of rs.980 on north bihar electricity bill payment by pay u pay gateway and it showed transaction failed but rs. 980 got debited from account. Transaction was made on 12 feb 2020 with transaction id othpg 92107 by sbi master card. Debited amount has not been credited back in account till now after one week. Please refund the money in my account Was this information helpful? | |
Mar 28, 2020 Complaint marked as Resolved Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Feb 24, 2020 Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam, With reference to your email we are unable to trace the records on the basis of given details. Kindly provide us the Tech Process Payment ID by coordinating with the bank to trace the transaction from our end. If the transaction is done through card kindly share first 6 digits and last 4 digits with the exact date of transaction. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) | |
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