[Resolved] Paynimo / Techprocess Payment Services — i am complaining about the transaction at muthoot finance

Ritaswain99

from Bhubaneshwar, Odisha

Address:

Kmda, Kolkata, West Bengal, 700121

I have done transaction on 14th of december 2019 through upi. But amount got deducted from my account and the payment failed. My money got stuck somewhere. Please help me with my transaction. Details are,
Transaction id[protected]
Transaction amount - rs. 50018.00
Transaction mode - upi
Transaction date[protected]
Transaction time - 02:33 pm
Please look into it and do the needful.

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Jan 21, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam,

The refund for the said amount has been successfully processed and sent on[protected] vide reference number[protected].

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd
CIN: U74200MH2005PTC192623

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Comments

Samio786

from Mumbai, Maharashtra

My axis bank account has been debited rs 1000 on 18th Dec 2019 by techprocess without any transaction made be me. This is really unsafe procedure. I have attached the screenshot of my transaction details

Axis Bank Customer Care's response, Dec 18, 2019

Hi, we request you to visit the following link: https://application.axisbank.co.in/webforms/axis-support/report-fraud-dispute.aspx and raise a dispute for the referred transaction. Regret the inconvenience caused. Regards, Team Axis Bank.