[Resolved]  Paynimo / Techprocess Payment Services — issue regarding pending payment status

Website:

portal2.bsnl.in/myportal/transaction.do

Sir/madam
I have paid bsnl landline bill of kerala circle on 13 th oct 2018 through online. But the payment status shows transaction had failed and the bill amount have been debited from bank account without generating the receipt. The details of bill are furnished below. Kindly do the needful to clarify the same.

Please check the status and arrange to provide the refund details if any for the below failed txn as the money is neither reflected in my bank account nor in the bsnl acount.

Subscriber name : ramadas p g
Transaction_id fcdr[protected]
Account_no [protected]
Invoice_no sdckl[protected]
Integrator_id techprocess
Receipt_no
Transaction_status failed
Amount 767
Bank_id 1180
Trans_date 10/13/2018 11:59:03 am
Phone_no [protected]
Circle_code kl
Ssa_code ktm
Agency qpportal
Server_ip 10.48.133.13
Email id: [protected]@gmail.com


Thanking you
Ramadas p g