[Resolved] Paynimo / Techprocess Payment Services — money deducted from paytm wallet but the transaction failed!! | |
My money amounting to inr 1352.24 was deducted from my paytm wallet how ever the transaction status came back as failed. Now my paytm wallet has not been credited back nor the merchant has been paid as the amount is showing as outstanding and the result screen gave the transaction status failed. Paytm transactions reference number is[protected] and paytm is telling me they have paid you guys successfully. Kindly either pay the merchant or credit the money back to my wallet. This unacceptable. Was this information helpful? | |
Feb 17, 2020 Complaint marked as Resolved Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Jan 17, 2020 Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam, We are unable to trace the records on the basis of given details. Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) | |
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