Paynimo / Techprocess Payment Services — online bill payment

Address:400709

I have paid electricity bill through paynimo, the amount got debited from my icici account but its not credited in msedcl. My consumer no. Is[protected]. Transaction done on 09-10-17. I called us at call centre and they said it will take 5 days,
My due date is over and if they disconnect my electricity line they paynimo will be responsible for it.
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Am not able to complete my payment process. Its showing some error as shown in the picture

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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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