Paynimo / Techprocess Payment Services — paid medical education fee (neetss registration fee) on 14th august but payment to beneficiary is not received | |||
I have paid fee of 205000 for neetss counseling on 14th august through techprocess payment gateway, amount is deducted from axis bank but beneficiary has not received the amount.. Kindly send the amount to medical education, i called customer care and dey checked and said techprocess has successfully received the amount and will transferred to medical education on 19th august.. I didn't receive any confirmation message from medical education till today. Kindly look into issue as soon as possible. Was this information helpful? | |||
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Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Aug 21, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Sir, TPSL ID:[protected] Merchant Reference no:- 1944101186190814201457 This is to inform you that the status for the above mentioned transaction is marked as success and the payment for the same was sent to the merchant ASST DIRECTOR MEDICAL EDUCATION on[protected]. Regards, Customer Service Executive Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) Verified Support Aug 21, 2019 Paynimo / TechProcess Payment Services Customer Care's response This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end.TPSL ID: Bank Reference ID: Merchant transaction ID: Transaction Amount: Transaction Date: In case the amount debited from your account, kindly provide us the updated bank statement for the same. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) Aug 21, 2019 Updated by Smitha99 Thanks for response.I didn't get any confirmation from astdirectmededucation still, I am not able understand whether they received or not, to claim refund.I am worried where did my money stuck for transaction done on 14th from axis bank.can u plz track it. I am attaching my statement from axis bank which clear shows transaction was of 205000 on 14th.  | |||
 2 Comments | |||
Comments
Hi, sorry for the inconvenience. Here is a link that will help address your concern - https://application.axisbank.co.in/webforms/axis-support/sub-product/FraudDispute-Disp.aspx Regards, Team Axis Bank.
Reply
Till now bill not payment, but bank deduct the money, transation id - N908182305149422959405
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