Paynimo / Techprocess Payment Services — Payment not credited to GHMC property tax/ not confirmed

Address:GHMC, Hyderabad

Sub: Property tax amount paid thrgoh SBI credit card & deducted: Rs.10962 on 27.10.2020

My mobile number: [protected]
bank transaction reference :[protected].
I tried to pay the property tax dues using the Ghmc online facility. bank transaction reference no.[protected].
However, after going through all the steps and an amount of Rs.10962.00 debited from my SBI credit card account, but i did not get any Property tax paid confirmation.

It appears that the above mentioned amount is stuck with paynimo/techprocess payment services and is not credited to ghmc account.

Now i am in a situation wherein my amount is debited and i did not get confirmation, also the property tax is not paid.

I have emailed to ghmc/[protected]@cgg.gov.in as mentioned in the payment site but there is no response from them.

Please let me know when will my amount be credited to GHMC towards property tax payment as the last date is 31.10.2020. or will it be debited back to my account so that i can make the payment again.

Regards.
R. Suresh kumar
Mobile:[protected]
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Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Oct 29, 2020
Paynimo / TechProcess Payment Services Customer Care's response
Dear Customer,

TPSL ID: [protected]
Bank Reference No: [protected]
Amt: 10962

Kindly note that the status for the above mentioned transaction is marked as success and the payment for the same was sent to the
merchant L2820_GHMC on[protected] and the payment is updated at their end with the ref. no: T110070582720201027110510

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Oct 30, 2020
Updated by ryalamadugu
Just checked their portal, but not yet updated. it still shows as payment pending. request you to update payment status as 31.10.2020 last date for payment without penalty. other i have to pay more than Rs 4000 as penalty.
Oct 30, 2020
Updated by ryalamadugu
Can you please respond as it is still not confirmed.
Oct 30, 2020
Updated by ryalamadugu
Dear team,
i just checked with SBI creditcard customer care. they have given authorization code for above transaction. no. 083247. however i did not get any confirmation of payment from GHMC. IN ONLINE PROTAL IT STILL SHOWING THE PENDING PAYMENT.
please respnd.
Complaint comments 

Comments

Dear team,
Just checked the status, but unfortunately it is showing as pending payment. request to please update the status before end of day as the last date is 31.10.2020., otherwise i have to pay penalty of more than Rs 4500..

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