[Resolved]  Paynimo / Techprocess Payment Services — payment related

Address:Hilalabad Tangpora Sumbal Bandipora, Srinagar, Jammu and Kashmir, 193501
Website:Gateway payment

I have done transaction through your platform for cucet 2020 but transaction was failed and amount was debited from my j&k bank account but not credited in beneficiary account. So please refund as soon as possible
Your early reply will be highly appreciated
I have added a snap of message from my bank about amount deduction

Date:27/03/2020
Deducted amount : rs 1004.72
Time:18:10
Receiver account: prcr/[protected]
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Apr 30, 2020
Complaint marked as Resolved 
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Mar 30, 2020
Paynimo / TechProcess Payment Services Customer Care's response
Dear Sir/Madam,

TPSL ID :- [protected]
Merchant transaction ID:36f73d6bbc5d410e82054514d900bf7f
Transaction date:27/03/2020
Transaction amount:1004.72

On checking our records we found that the above mentioned transaction has failed for which we have neither received the credit nor the online status from your bank.

If the amount has been debited from your account.Kindly co-ordinate with your bank, in case of non receipt of refund.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
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    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
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