Paynimo / Techprocess Payment Services — paynimo / techprocess payment services money debited but not credit my merchant account

Address:8C BHATTACHARJEE PARA ROAD, Kolkata, West Bengal, 700063

I have done transaction for kolkata traffic police case, 20 cases of rs 1000 through online payment and money deducted from my hdfc card card but on merchant website it shows transaction failed. Please guide me on above. Car details - wb03d1471, registered name - shahid hussain. I have attached screenshot of payment from merchant website and also from hdfc credit card side. My contact number [protected].
+2 photos
Was this information helpful?
No (0)
Yes (0)
Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.
Verified Support
Mar 02, 2020
Paynimo / TechProcess Payment Services Customer Care's response
Dear Team,

We are unable to trace the records on the basis of given details.

Kindly provide us the Techprocess Payment ID or the First six digits and Last four digits of card if payment is done through Debit/Credit card to trace the transaction from our end.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)
Mar 02, 2020
Updated by irshad9433
My HDFC CREDIT CARD LAST 4 DIGIT NUMBER IS 4102

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Paynimo / TechProcess Payment Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    40%
    Complaints
    1228
    Pending
    0
    Resolved
    476
    Paynimo / TechProcess Payment Services Phone
    +91 22 6652 8600
    Paynimo / TechProcess Payment Services Address
    Building No. 1, 2nd Floor, Mehra Estate, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400079
    View all Paynimo / TechProcess Payment Services contact information