[Resolved] Paynimo / Techprocess Payment Services — request for refund - an amount of rs.1699/- -

JenardhananC

from Calicut, Kerala

Address:

Jenardhanan.C,Sreevalsam, Pathaikkara P.O.,, Malappauram Dist.,Kerala state

Sir,
Date of incident : 12/12/2019 at 22.07 hrs.
Amount of recharge : 1699/-
Techprocess-shp no. :[protected].
My bsnl mobile no. : [protected].
Full description : rs.1699/- debited from my bank account but i have not received any data or message from bsnl portal or refund the amount from techprocess payment services. I request that the amount of rs.1699/- may be credited to my bank account urgently.

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Jan 23, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Dec 17, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]
Bank Reference No: 45125538
Amt: 1699

The above mentioned transaction was unsuccessful, Hence the amount was refunded on[protected] from our end and as per Bank TAT the same will be credited into your account within 7 working days.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)