[Resolved] Paynimo / Techprocess Payment Services — techprocess payment services failure of rs 100000 payment to indiabulls home loan through techprocess payment gateway

Claron Dias

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400064

Good day,

I had make a payment of rs 1, 00, 000/- to indiabulls home loans from techprocess payment service via hdfc netbanking on 18th december -2019 at 2.24am

The amount was debited from my bank account but payment did not get updated in indiabulls home loans

My payment reference number is[protected]. I need an immediate response today and get the status updated to my indiabulls home loan account or back my money back to my bank ac

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Jan 21, 2020

Complaint marked as Resolved

Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2019

Paynimo / TechProcess Payment Services Customer Care's response Dear Customer,

TPSL ID:[protected]

We have checked the status of the given transaction and found that it is marked as success and the payment for the same has been sent to Indiabulls Housing Finance Ltd on 19/12/2019

With reference to your query regarding your online transaction you are further requested to kindly contact the merchant through whom you have initiated this transaction. The merchant will be able to assist you further with your query.

Ingenico ePayments (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) is the payments partner engaged with the merchant for offering payments aggregation services only. The contact details of the merchant customer service desk are available on the merchant website.

Regards,
Customer Service
Ingenico ePayments India Pvt. Ltd.
(formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd)