[Resolved] Paynimo / Techprocess Payment Services — transaction failed but amount has been debited. | |||
I, sanjit roy have an account with central bank of india, (A/c no - [protected], ifsc code - cbin0281063), at dewanhat branch, district - cooch behar, west bengal. I have net banking facility. I have paid rupees 1) 2, 198.88, 2) 2, 198.88, 3) 1, 798.88, date - 30/08/19 4) 2.198.88, 5) 508.26 total rs 6195.76 date 31/08/2019 total rs -8903.78 as fees to 1) transfer/48988058/tech process/dewanhat mahavidyalaya, 2) transfer/49008836/tech process/dewanhat mahavidyalaya, 3) to transfer/50169753/tech process/dewanhat mahavidyalaya), 4) to transfer/50881172/tech process/dewanhat mahavidyalaya, 5) to transfer/50993091/tech process/west bengal joint entrance, through your payment gateway on 30 & 31aaug 2019 am ist, but i got the transaction error message. This amount got debited from my central bank of india net banking Please confirm the status of this said transaction & refund my paid amount immediately. Was this information helpful? | |||
Oct 4, 2019 Complaint marked as Resolved Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Verified Support Sep 03, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Customer, This is with reference to your below mail, we would request you to share the below given transaction details for us to check the same at our end. Bank Reference ID: Merchant transaction ID: Transaction Amount: Transaction Date: In case the amount debited from your account, kindly provide us the updated bank statement for the same. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) Verified Support Sep 03, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Team, We are unable to trace the records on the basis of given details. Kindly provide us the Techprocess Payment ID ( 9 digit number) to trace the transaction from our end. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd) | |||
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