Paynimo / Techprocess Payment Services — transaction failed but money was deducted from my bank account | |||
I have paid rupees 8, 618.00 as fees to hdfc ltd through your payment gateway on 22 aug 2019 @ 00:09:46 am ist, but i got the transaction error message as seen in the attachment. This amount got debited from my kotak mahindra bank (Same has been confirmed after talking with kotak mahindra bank representative) Please confirm the status of this said transaction & refund my paid amount immediately. Was this information helpful? | |||
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Paynimo / TechProcess Payment Services customer support has been notified about the posted complaint. Aug 23, 2019 Updated by shindekiran05 Mail Snapshot Verified Support Aug 24, 2019 Paynimo / TechProcess Payment Services Customer Care's response Dear Sir/Madam, We are unable to trace the records on the basis of given details. Kindly provide us the Techprocess Payment ID or Bank Reference ID to trace the transaction from our end. Regards, Customer Service Ingenico ePayments India Pvt. Ltd. (formerly E-Billing Solutions Pvt Ltd and TechProcess Payment Services Pvt Ltd Aug 24, 2019 Updated by shindekiran05 Hello Team, As this transaction got failed, so don't have Techprocess Payment ID, but I do have bank Reference ID: [protected]. Please find attached mail for more details and your reference.   | |||
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