Paypal — my original paypal balance of rs 600 has been deducted and not been refunded to my paypal balance.

Address:

110092

Prior to making payment on myntra i had a paypal balance of rs.600.
All transaction in myntra was not sucessful due to fault in myntra and pay pal servers.
On 5th october i had an paypal balance of rs 600. It was not a cash back or offer received from purchase from myntra but was my paypal balance from prior transaction

My previous paypal balance of ₹ 600 was from transaction on september 19th with medlife having transaction id 7ll325921r588463j

After that all the transaction made to myntra got cancelled because of their server errors.

Now the transaction on 5 th ocotber also got cancelled and my refund of 400 out of 600. Has not been cerdited to my account.
Transaction id on 5 th october is 2bn70900l44634250
This is the refund status
₹ 400.00 special offer
₹ 144.95 visa debit card

But ₹400 has not been credited to my paypal balance.
I talked to customer care. He said the issue will be fixed in 2-3 working days.
But the issue has not been solved till date.
Now the even dont have a proper customer care or call representative to take our complaint, reason being they are attending too many calls.