Paypal — Payment not received. Transaction ID: 69R55422G8187514V Amount: 250128.32 Date: NOV 26, 2020

Hi,
subject :Amount from Paypal to my bank account - HDFC is not desposited for the transaction dated Nov 26th 2020.

Transaction ID: 69R55422G8187514V Amount: ₹ 250128.32 Date: NOV 26, 2020

My paypal account is [protected]@gmail.com

Paypal report shows "General Withdrawal - Bank Account', however I am yet to receive the amount.
I am attaching the Bank Statement for Nov 2019.
I need an update on the above transcation.

I contacted Paypal customer support and they stated that the amount was desposited to your account and gave me
a transaction Id CITIN[protected] and asked the bank to trace the payment.
However the bank said that the given id is not related to my account [protected] and its related to another
persons account and its for an amount of 3000 Rupees.
They showed me the screen as well, but they say they are unable to give a letter that
it is not related to my account and wanted me to contact Paypal
and ask for a proof or a entry with the Transaction Id, date, amount and other details .

If paypal is sure that the amount is deposited they ask Paypal to share the proof/entry in bank statment and raise a concern to the HDFC Bank itself for them to respond as the Transaction Id provided is incorrect
CITIN[protected].(Not related to my account )

Please look into the issue .
Its almost more than 50 days now .
I am yet to come to a solution and my "huge" amount is yet to be creditted .
Thank You.

Looking forward to see the reply and solution from you at the earliest.

Regards
Sundari