PaySense — About to remove late fee of Rs. 590/- from paysense app to process EMI for the month of Nov,2020

Dear Sir/Madam,

I'm very shocked that how many times late payment will be charged?

I was going to process the EMI for the month of Nov, 2020. But I see that paysense had charged extra rs. 590/- for the late payment made for the EMI of October, 2020. Where it was already charged as per below:

EMI Amount: 9088
EMI Paid: 9727/-
Excess Payment: 639

Now why additional 590/- charged? Its shoking...

Kindly resolve the same at the earliest, as I'll be unable to pay the excess amount unless the same will be corrected in paysense app.

Sincerely,

Sandesh Ghimire