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[Resolved] PaySense — Its regarding support team not responding on time and sharing Neft details for making payments .
Please resolve my issue I have 1 running PL as mentioned below,
We have received a foreclosure request against your loan - STPLSC[protected]
Unbilled Principal: Rs. 487033.00
EMI Amount Due: Rs. 0.00
Pending Interest till date: Rs. 2922.00
Bounce Charges: Rs. 0.00
Foreclosure Charges: Rs. 22988.00
Total Foreclosure amount (as of today): Rs. 512943.00
Interest accrued will be added on daily basis till the payment is made.
Extra interest (in 7 days): Rs. 2272.82
Total Foreclosure amount (in 7 days): Rs. 515215.82
If you wish to proceed, kindly make the payment using the below link:
(expires within 7 days)
This link is not acceptable by other bank from where I get my fund sanction with Balance trasfer of paysense loan they need Neft details for making payments directly to you as you guys don’t accept DD payment and you have office only in mumbai …
And only 1 way to communicate is support mail I’d even you guys don’t have dedicated customer care and you are registered Nbfc
Please resolve my issue otherwise I will not be able to pay any of your further emi as you guys when I am doing and approaching you for payment for you all are sleeping 😴 there ..
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Jun 24, 2023Complaint marked as Resolved
PaySense customer support has been notified about the posted complaint.
May 12, 2023PaySense Customer Care's response Dear Customer,
Greetings from PaySense!
Apologies for the inconvenience caused to you.
We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.