Comments
Hi Team,
Same thing happened to me they didn't deduct the1st EMI amount on may 5th 2021. Even though I kept sufficient EMI amount they didn't do auto debit. I checked NACH status also. It's showing as Nach form is in Process. Then I written the paysense support team. Got call from customer care also. They have given guidance to pay in Paynow option. But that paynow button is not active. I tried in desktop and phone app also. I couldn't able to pay. also I m having doubt Is that payment safe since I have auto debit option. Why should I pay. If they are charging late fee or penalty. Seriously I will make it big issue. My loan got approval is march 26th 2021 onwards. Then what is the problem to do auto debit. What they are doing for more than 30 days without getting approval. I m keeping all proofs.
Regards,
Akila C
Same thing happened to me they didn't deduct the1st EMI amount on may 5th 2021. Even though I kept sufficient EMI amount they didn't do auto debit. I checked NACH status also. It's showing as Nach form is in Process. Then I written the paysense support team. Got call from customer care also. They have given guidance to pay in Paynow option. But that paynow button is not active. I tried in desktop and phone app also. I couldn't able to pay. also I m having doubt Is that payment safe since I have auto debit option. Why should I pay. If they are charging late fee or penalty. Seriously I will make it big issue. My loan got approval is march 26th 2021 onwards. Then what is the problem to do auto debit. What they are doing for more than 30 days without getting approval. I m keeping all proofs.
Regards,
Akila C
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Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, Maharashtra, India - 400054
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Apologies for the inconvenience caused to you.
We are unable to find your details here. We request you to help us with your registered email address or loan id for further assistance.
Alternatively please write your concern at [protected]@gopaysense.com. Our team will reach out to you and assist you for your concern once we receive your email.
Regards,
Team PaySense