[Resolved]  PaySense — Complaints against harassment calls

Address:Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054 Maharashtra, India

Hello it's Nandini Sutradhar I have taken 2 loans from paysense where 1 loan is been completed now on February I took other loan from paysense and I am paying EMI on time but this month due to the app and website issues I couldn't pay my emi I have mailed many times with all the screenshot but this recovery agent and paysense team Ankita, Sonam, Saurabh, an all who is working for paysense they have access my contact information and giving harassment calls to all my family members and friends . I would request to take kindly action on it as I am paying my EMI I am not running anywhere. If I took loan so I need to pay . Just you guys need to speak politely instead of making harassment calls.
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Oct 29, 2020
Complaint marked as Resolved 
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PaySense customer support has been notified about the posted complaint.
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Hello!

We are extremely sorry for the inconvenience caused to you.

To further investigate this issue, we request you to please help us with your registered email Id here or you can reach us on [protected]@gopaysense.com.

Regards,
Team PaySense
If these people are calling your friends or relatives and harassing them, then there is absolutely no need for you to get stressed.

You guys just have to do one thing.You go directly to the police station and get a report against them and there is nothing to fear in this, nor is it a matter of feeling ashamed.This is your fight.You have to fight.

These people have saved the contacts from the contact list without knowing you. Those who are using apps do not even know that their personal information is also with them.

Many people must have had bad days because of this epidemic.You people are not thieves, but you are helpless.

If they are calling you constantly, then there is nothing, they can do it, but if they calls someone else then you go straight to the police station and register an FIR.

You people can also take help of cyber expert police.Share that number with the police, which was used to called to your relatives.You immediately inform the police that calls were coming from this number.

You tell your relatives and friends in advance. If you get such a calls, then inform you immediately.

thehindu.com/news/cities/Hyderabad/17-arrested-in-instant-mobile-loan-app-fraud/...

Cases of apps baded loan provider using these tricks and continues arising day by day. They might hired some more people as mostly unable to pay emi on time due pandemic.

I will request you again and again please file an FIR near your Police station if they called your relatives and friends

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    PaySense Address
    Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, Maharashtra, India - 400054
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