PaySense — Emi amount deducted two times

Hi Team,

I’m Rakesh Kumar Nagelli holding a loan,

The Emi amount deducted twice firstly it was returned ACH return then after amount is deducted in the account and after one of your agent K N Jhansi contacted me the non payment of loan I didn’t checked it in my account it was already amount is debited.

KN Jhansi is provided me account details and I’ve made the payment through phone pay.

I need my amount return back to my account immediately, find attachments for reference.

Regards,
Rakesh kumar Nagelli
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PaySense customer support has been notified about the posted complaint.
Apr 08, 2021
Updated by Nani rocky
Credit the amount immediately
Complaint comments 

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Hi Rakesh,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We would like to inform you that our concern team has already responded to your email. We request you to check the same.

Regards,
Team PaySense

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