[Resolved] PaySense — emi payment

girishkatre

Address:	8th Floor, Empresa building, 2nd Rd, Ram Krishna Nagar, Khar West, Mumbai, Maharashtra 400052, 411057
Website:	Paysense.in

I got loan from paysense in nov 2019, before my first emi i lost my phone. I lodged a complaint to recover my old number with jio. I found out that sim was registered with my old friends name. He is not responding to my calls and texts due to some past issues. I mistakenly registered with paysense from same number not knowing the fact that number was not mine. Now im not able to pay emi and paysense is not responding in any way possible. I have been trying for 3days to get their payment details for timely emi payment. Now they've charged penalties for late payment. I was able to pay it on time only if my issue wouldve been resolved. Paysense hasnt yet responded.

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Apr 14, 2020

Complaint marked as Resolved

Verified Support

Jan 13, 2020

PaySense Customer Care's response Hello Mr.Girish,

Greetings From PaySense.

In continuation to the telephonic conversation with our executive, we hope that we were able to answer all your queries with regards to login into the PaySense account and number change. For any further assistance kindly mail us at [protected]@gopaysense.com & we shall assist you at the earliest.

Your understanding and co-operation is highly appreciated.

Regards,
Team PaySense