[Resolved] PaySense — false commitment and no loan disbursed l
I
Irshad1987
from Delhi, Delhi
Hi my name is Irshad I have applied for a loan from paysense and it got approved for 1 lakh on 25th September with the status that loan will be disbursed in 24 hours and a person came and collected nach Form with my sign I got a call also I asked is there any other doc I need to provide they said it is only the nach Form and loan will be disbursed within 2 days but it didn't happened so I wanted to complaint as there is false commitment given but there is no customer care number given hence I sent an email I got a reply that loan will be disbursed in 2 to 3 working days but it didn't happened so I sent an email again I got a reply stating that loan will be disbursed within 7th Oct also he mentioned that my pan and aadhar original needs to be verified post which the disbursal will happen and one more executive came and taken pics of my pan aadhar and one more time nach Form has signed totally I have signed 4 nach forms and till now no disbursal. When I applied I got a sms stating that loan will be disbursed in 5 hours that why I applied as I was in need o[censored]rgent cash that's why I applied even though you are charging 29% rate of interest what is the use when you are giving a commitment and not doing it why you give commitment for 5 hours when you take ages for disbursal no proper customer service
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Nov 5, 2019
Complaint marked as Resolved
Dear Paysense team I m happy that you have disbursed the loan not as promised in 24 working hours but in 1 month anyways thanks
Oct 12, 2019
Updated by Irshad1987 My loan approved on 25th September itself till now it is not disbursed, can somebody please resolve this no response from paysense team at all. I have sent so many emails to them I don't know what to do next.
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