[Resolved]  PaySense — Foreclosure

Address:India

I have been trying to foreclose my loan in paysense. The executive provided me with the foreclosure amount and payment link. But after paying and even after confirmation message the same is not updated in the app. It's been over one week now. I have already paid a hefty amount to close the loan. I do not understand if paysense is still charging an interest and will deduct an emi. The customer care executive is not replying to my mail regarding this nor giving me any callback.
Was this information helpful?
No (0)
Yes (1)
May 25, 2022
Complaint marked as Resolved 
PaySense customer support has been notified about the posted complaint.
Apr 21, 2022
Updated by Shantanu Mitra Neogi
My registered mail id is shantanu.[protected]@gmail.com and phone number is [protected]
Verified Support
Apr 23, 2022
PaySense Customer Care's response
Hi Shantanu,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We have forwarded your details to the concerned team & they will get in touch with you within 24 working hours.

Regards,
Team PaySense
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PaySense
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    578
    Pending
    11
    Resolved
    137
    PaySense Address
    Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, Maharashtra, India - 400054
    View all PaySense contact information