I have been trying to foreclose my loan in paysense. The executive provided me with the foreclosure amount and payment link. But after paying and even after confirmation message the same is not updated in the app. It's been over one week now. I have already paid a hefty amount to close the loan. I do not understand if paysense is still charging an interest and will deduct an emi. The customer care executive is not replying to my mail regarding this nor giving me any callback.
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May 25, 2022
Complaint marked as Resolved
PaySense customer support has been notified about the posted complaint.
Apr 21, 2022
Updated by Shantanu Mitra Neogi My registered mail id is shantanu.[protected]@gmail.com and phone number is [protected]
Verified Support
Apr 23, 2022
PaySense Customer Care's response Hi Shantanu,
Greetings from PaySense!
Apologies for the inconvenience caused to you.
We have forwarded your details to the concerned team & they will get in touch with you within 24 working hours.
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