[Resolved] PaySense — Foreclosure not done and fraudulent company

ShantanuMNeogi

from Bidhannagar, West Bengal

Jul 14, 2022

Address:

Mumbai

Paysense is a fraud company and I am moving to court. I already paid the foreclosure amount on 14th April but they still deduct EMIs and did not close my loan. They asked me to raise a chargeback with my bank which I did but the payment aggregator payU informed that the payment was already credited to paysense on 16th April. Paysense lied to me and charging me interest. I will move to the court and I need fair compensation. I do not know where my money is!

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May 12, 2023

Complaint marked as Resolved

PaySense customer support has been notified about the posted complaint.

Verified Support

Jul 16, 2022

PaySense Customer Care's response Hi Shantanu,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We wish to inform you that our concerned team has contacted you & the query has been addressed.

Regards,
Team PaySense

Jul 17, 2022

Updated by ShantanuMNeogi No the query has not been addressed. Your concerned team is asking for more and more time. You should understand the gravity of the situation and escalate this to the seniors. If I don't receive the refund or get to know the exact status of my money, I can ask about the same in Twitter tagging your CEO. Stop risking your goodwill and solve this issue right now. Enough chaos has been created since 3 months. I have been misguided and made to visit places to places for a simple refund. Stop fooling around with your fancy terms and solve this right now. This is entirely your fault and I have been very patient with everything until recently.

Verified Support

May 12, 2023

PaySense Customer Care's response Dear Customer,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you help us with your registered email address or loan id for further assistance, or you may also write us at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

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Comments

venkateshan pachappa

Aug 7, 2022

Hi bro,

Same thing now doing on me too loan foreclosed on July 11 only and now on August 5 they telling payment failed it's showing and putting mail as request as chargeback.

I have proof of payments and all.

My bank manager told clearly amount credited to paysense and manager told to ask bank statement from paysense but this fraud ds not providing anything.