PaySense — hacked my contacts

Dear team,
Indian government.

Respected sir/madam,
Loan no:sl2459842

This to here to bring to your notice that, an online application paysense (Loan application) has given me loan, regularly i use to pay all my emi on time but this month, i haven't paid due to some problem, i requested them for some time, but they hacked my phone and steal all personal contacts from my phone and they called each and every family member and they tortured them with out any un relative aspect and they are not responsible for any payment, they call'd brother, sisters uncles, aunty and almost more than 50 members in family, this made me shame and loss of prestigious self respect and lots of human humiliation with their unprofessional language and information,
Really felt to commit suicide as lost my nature in front of all family members, they called and tortured each and every one of my family, this is so criminal activity done as stealed and hacked all my phone. Requesting you to please help me.

Thanks,
Naresh
Was this information helpful?
No (0)
Yes (2)
Verified Support
Feb 03, 2020
PaySense Customer Care's response
Dear Mr.Bollepally,

Greetings From PaySense.

This is a serious concern as we do not encourage such activities and we will surely investigate in this matter. Thank you for writing us. We understand that you had a bad experience with our Collection agent and sincerely apologize for the same. We have raised this issue to the concerned team on priority and they will revert you back within 24 hours.

Your co-operation and patience is highly appreciated.

Regards,
Team PaySense.
Feb 20, 2020
Updated by bollepallynaresh
Againt they are doing same thing this month also..take siviour action please
Sep 16, 2020
Updated by bollepallynaresh
Again they are doing samething
Complaint comments 

Comments

Hello Sir,

As I have searched from many cases they will not take any action as they have started new way of recovery, we need to understand who we have given access to our mobile, to paysense and this collection team is out sourced then our data, privacy is public now through paysense and that too in the hands of this goons.

I am also having same issue but after making proper repayment of 2 years they have shared my details and my relative details with this goons only for last two months irregular payments.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PaySense
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    578
    Pending
    11
    Resolved
    137
    PaySense Address
    Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, Maharashtra, India - 400054
    View all PaySense contact information