PaySense — Harassment calls agent mentally depression

Hi, I have got loan in 2019.i was paying emi, but during pandemic situation I became jobless and even I got affected with virus. I was responding calls of agents. But, today an lady agent called me and spoke harshly. She even threatened me and called to my relatives/friends and insulted. Paysense higher management please call me. [protected]
Was this information helpful?
No (1)
Yes (0)
PaySense customer support has been notified about the posted complaint.
Verified Support
Jun 15, 2022
PaySense Customer Care's response
Hi Rehan,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We wish to inform you that our concerned team has contacted you & the query has been addressed.

Regards,
Team PaySense
Jul 05, 2022
Updated by Reenu14
After my speaking with Head office agents ...iam getting calls from agents till now.i want call from higher management of paysense
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PaySense
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    578
    Pending
    11
    Resolved
    137
    PaySense Address
    Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, Maharashtra, India - 400054
    View all PaySense contact information