PaySense — harassment from collections

Address:	500012
Website:	www.gopaysense.com

This has been an on going issue from your collection agents. I have informed you guys about the payments and situations for oct and nov. I spoke to your agents on calls and emails. I even spoke to a manager named rohit. I have requested you guys several times that i would not be able to take calls when i am in office. Every month it is the same issue. Although i have being delaying the payments since last months, i am paying them in full with all the additional changes on the dates i promise to pay. I have been telling you guys not to call until the payment is made specially in my office hours as they do not allow me to take up personal calls. This has been a repeated inconvenience caused by you guys. Your agents do not know how to speak to me, they are not updated with the case nor the conversations. And i do not even understand for a month of delay how can a account go into collections and how can you guys assign a collection agent? Even after several complaints it has been the same. This is affecting me and my job. I have been given warnings at my work place because of your call today from [protected] at 9:50am which can turn into my loss of job. I have enough of your this now. I do understand the payments are late but they are payed in full!! With all the charges. And after informing you guys in detail about the situation its the same thing again. I warned you guys so so many time that if this repeats then i would be lodging a case against you guys. This time i am done with the idiotic things and tactics you guys have been using. I would sue you guys now for all the issues i had with you guys. The way your agents talk. The tactics that you guys use. I have calls of your so call agents who are nothing but gundas go to an extent to say "awkath dekhle apni" who even abused and trethen me and on call they say "is k ghar walo ko call karo ab". And a lot of mental trauma i am going through. And now because of you guys my job is at risk

I have again received a call from your agent mahim and she literally said "see now how will i collect the amount i would call all your friends and family" is this the way you guys talk. It now getting out of my head. Is this the way you guys talk and i asked her are you threatening me and she actually said ' yes"she said she would call my family and friends. I asked who gave you the authority of calling my family of friends she said the company. Enough is enough now. They payment is delayed and not defaulted. I have agreed to pay penalties and all charges and i did as well. The other girl said" ino kya tho be bath karra" are you guys money lenders? Who gave you the authority to talk to me in this was and threaten me of calling, y family and friends who are not at all related to the emi??? What on earth are you guys thing that your doing? I called your manager rohit and he is the same? And this happened while i am at office. I have the call recorded unfortunately i do not have a share option in the app. But if any wants to listen they can. I had enough of you guys. If this is how you guys behave then fine. I am filling a complaint. And how the hell can you get my family or friends number? Who gave you the authority to discuses about the loan with any one elese? Who gave you the contacts? This is completely illegal.