[Resolved] PaySense — Harassment to my family and relatives

dwivedi16

from Delhi, Delhi

Mar 14, 2022

Address:	8th Floor, Empresa building, 2nd Rd, Ram Krishna Nagar, Khar West, Mumbai, Maharashtra 400052
Website:	paysense

I have taken a loan from paysense. And i have given 9 emi in the time of covid but they charges extra amount in my emi of rs 2000 and telling me that this is the interest of monotorium which the RBI has guided at the time of covid.Everyone has hardearned money why should i pay extra when my emi is 9800 and they have charged it upto 11000.And not only this they are harassing my in laws and relatives by using abusive language.What kind of policy is that i have taken the loan company should only call me not my family.If any kind of mishappening occurred in my family due to their harassment i will filled a complain in the police against paysense. i have all the facts and figures related to my emi.
So stop calling my relatives and family.

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Apr 15, 2022

Complaint marked as Resolved

PaySense customer support has been notified about the posted complaint.

Verified Support

Mar 15, 2022

PaySense Customer Care's response Dear Customer,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you to help us with your registered email address or loan id for further assistance or you may also write at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense