PaySense — loan amount has not been disbursed

Address:DATTA MANDIR ROAD, 411057
Website:www.gopaysense.com

I have applied for a personal loan through paysense.. Instant personal loan app, where i they have verified all, the documents and after verifying they have approved a loan amount of rs.35000/- on 30th of july'2019. One of their executive called me up from ho and sent me a link, where in i can download the nach form and submit the same for disbursal of my loan amount to the quickest and also on the same day they have sent their executive to collect the docs and get the signature on nach form in person on 30th of july. After reminding them quite a few times, they have not disbursed the loan amount in my bank account, mentioning it will take 3-5 working days after the loan get approved. Today is 8th of august but still they have not disbursed the loan amount. And if they are not financially capable then they should not play with the emotions of people and stop manipulating their own words. World is small and hence they should be capable enough to process everything smoothly.

Dev uttamchandani
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Hi,

Apologies for the delay in the disbursal your application is with our lending team and they are doing the additional verification of your loan and this would take 3 to 5 working days and based on the verification the amount would be disbursed to your account. Please bear with us for some-time and we will try to get done on priority.

Regards,
Team Paysense
They show 2 different amount i forward mail to them but I never get any response from that side then they debited money from my account still show some amount is left I tried to pay that but there is no icon for paying they are charging me penalty I have sufficient balance in my account everyday I am forwarding mail to them nobody contact me

Hi Abhishek,

The support team have already replied to you on your concern on your registered email id. I have also requested them to call you once again and help you at the earliest. Request you to please be available on calls. For any assistance and further help needed, feel free to reply back on the same email received from support.

Regards,
Team Paysense

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