[Resolved] PaySense — loan amount not credited to account

sharavannaidu

Address:	Mumbai City, Maharashtra
Website:	www.gopaysense.com

My paysense id is ps11378650. I have received the alert on 11.02.2020 at 11 pm stating that loan has been disbursed and has been credited in my bank account and even paysense have updated emi over the app. While i have checked the same in my account it is not yet credited.

Paysense team has not contacted back till now on repeated mails and whatsapp msgs also.

Please check and respond back or else close my loan application else.

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Apr 14, 2020

Complaint marked as Resolved

Verified Support

Feb 13, 2020

PaySense Customer Care's response Dear Mr.Kumar,

Greetings From PaySense.

Sorry that we made you feel this way and our sincere apologies to you that you did not hear back from our customer support team.We regret for the inconvenience caused and sincerely apologies for the same

With regards to your concern for the loan disbursal, We would like to inform you, our support team has reverted back to you on mail. Request you to kindly check the same.

For any further assistance required, kindly mail us at [protected]@gopaysense.com & we shall assist you at the earliest.

Regards,
Team PaySense.