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PaySense — loan disbursal period

Dear sir,
My loan was approved on 25th sep.
Document nach collection 30th and recevie confirmation on 2nd
Got a mail loan disburse in 2 to 3 working days
After 2 to 3 working day i mailed back because no money credited. They revert back after 2days saying it will take 3 to 5 working days.in between i got a message to call on such number for document collection. Every time i am calling it is sayin" please dail extention" they dont provide any extention in that message.. I mail for extention.. They revert back your application send to banking partner it will take 3 to 5 working days.. Wht the # 3 to 5 days.. Only wasting time. I can not apply any other palace because here application running.. I will lead this complain to rbi if it is continue for more days..
My registered mail id - daga. [protected]@gmail.com
So please reply with exact status
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Comments

Hi Govind,

We have disbursed all the pending cases and we hope that you have received the loan amount in your account.

We will be marking this complaint as Solved *

If you have any other query in future do let us know.

Regards,
Team Paysense
Reply
Govind.daga143's [Complaint's author] reply, Oct 31, 2019
dear sir,

after 23rd oct i had give 2 times my KYC document to your courier boy and also 2 times my NACH form. and there is no loan amount i still not received in my account. my loan was approved on 25th of september. it is almost 1 month and 5 days and i am waiting for disbursal.. there is biggest problem is i got 3 times same reply on mail saying" your amount will disbursed withing 3 to 5 working days, please bear with us "
same reply and same situation all the time.

please look into this matter.

thanks and regards

Govind
dear sir,

no loan amount is received in my account ., .. even after 1 month 5 days i give my KYC document 2 times to couirer boy and 2 times my NACH forms.

every time i got a reply in mail " your loan will disbursed in 3 to 5 working days. please bear with us"

no disbursal till 1 month .

look into this matter.

thanks and regards

Govind
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