[Resolved] PaySense — Loan Disbursement Delay for 12 Days

[Resolved] PaySense — Loan Disbursement Delay for 12 Days

M mukesh98188 from Delhi, Delhi Jul 10, 2021

I have applied for a Loan on Pay Sense App. on 27 June'21 and the same has been approved on the same day after uploaded all the required documents But to date Amount has not been credited to my account. I have already raised the complaint to customer support multiple times but there is no positive response from pay sense. Already raised to CEO of pay sense. but still no response from his end. Kindly either get disbursed the loan by Monday or cancel my application Regards, Mukesh Jha [protected] +1 photos Was this information helpful? No (3) Yes (10)
Jul 16, 2021 Complaint marked as Resolved PaySense customer support has been notified about the posted complaint. Jul 10, 2021 Updated by mukesh98188 No Reply from Pay Sense Jul 13, 2021 Updated by mukesh98188 Committed to resolving an issue by 18 July as received by mail from pay sense customer support
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gopaysense

from Mumbai, Maharashtra

Jul 12, 2021

Dear Customer,

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you to help us with your registered email address or loan id for further assistance. Alternatively, you may also write at [protected]@gopaysense.com.

Regards,
Team PaySense

mukesh98188's [Complaint's author] reply, Jul 13, 2021

How can I share the Loan id as the same is not available in the App?

You can retrieve all the details by my registered mobile no. and mail id.

I have already raised a complaint to <[email protected]>

Regards,
Mukesh Jha
9818800218
[email protected]

gopaysense

from Mumbai, Maharashtra

Jul 14, 2021

Hi Mukesh,

Greetings from PaySense!

We have forwarded your details to the concerned team. They shall get in touch with you within 24 working hours.

We appreciate your patience in the interim.

Regards,
Team PaySense