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[Resolved]  PaySense — Loan Disbursement Delay for 12 Days

I have applied for a Loan on Pay Sense App. on 27 June'21 and the same has been approved on the same day after uploaded all the required documents

But to date Amount has not been credited to my account.

I have already raised the complaint to customer support multiple times but there is no positive response from pay sense.

Already raised to CEO of pay sense. but still no response from his end.

Kindly either get disbursed the loan by Monday or cancel my application

Regards,
Mukesh Jha
[protected]
+1 photos
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Jul 16, 2021
Complaint marked as Resolved 
PaySense customer support has been notified about the posted complaint.
Jul 10, 2021
Updated by mukesh98188 No Reply from Pay Sense
Jul 13, 2021
Updated by mukesh98188 Committed to resolving an issue by 18 July as received by mail from pay sense customer support
Complaint comments 
2 Comments

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Comments

Dear Customer,

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you to help us with your registered email address or loan id for further assistance. Alternatively, you may also write at [protected]@gopaysense.com.

Regards,
Team PaySense
Reply
mukesh98188's [Complaint's author] reply, Jul 13, 2021
How can I share the Loan id as the same is not available in the App?

You can retrieve all the details by my registered mobile no. and mail id.

I have already raised a complaint to <[email protected]>

Regards,
Mukesh Jha
9818800218
mukesh98188@gmail.com
Hi Mukesh,

Greetings from PaySense!

We have forwarded your details to the concerned team. They shall get in touch with you within 24 working hours.

We appreciate your patience in the interim.

Regards,
Team PaySense
Reply

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