Hi
Took loan of around 180000 and paid 14 EMI and thought here interest rate is high so planned to foreclose and requested foreclosure amount on July 10 and July 11 itself paid money and debited successful and mailed to paysense regarding payment with attached screenshot of bank withdrawal and requested for NOC, and I was keep on follow on mails but no response from paysense.
Suddenly on August 5 they called and telling payment done on July 11 showing as payment failed in our system, i said money successfully debited from my side please check correctly from your side.
Also it's already 25 days over paysense to tell payment failed to customer and I asked screenshot of failed payment they are not ready to show.
Next day went to bank to know about this bank manager telling money successfully credited to paysense then he said to ask bank statement from paysense to verify where amount has gone or not, i requesting these frauds they not ready to send anything, and telling request chargeback money from bank.
If money sended to wrong person so we can request chargeback, credited correctly to these frauds only here y chargeback concept comes.
Bank manager told clearly without their statement I can't do anything.
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