PaySense — paysense loan disbursed but money not credited

Hi,

I had applied on 30-apr-2019. I have got the mail & message from your end on 8-may-2019 that your loan amount has been disbursed in account but still i have not received any amount credited in my account from your paysense.

I have already escalate this issue on 09-may-2019. Then they said please wait for 2 more working days we are working on it. But still i did not receive any amount from their side. And now i cannot wait for more working days. As i have already waiting from 30-apr-2019 to till the date.

So, i request you to cancel my loan application and i cannot wait for more days now. Because i think you guys are not able to provide the solution. Being a customer i am highly disappointed from your side the brand called paysense.

My loan id : sl2410721

Regard's
Umesh kumar
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Comments

Hi,

We sincerely regret the delay caused.

There was an issue which we have addressed and initiated the fund's transfer via NEFT, we hope you have received the funds. In case you have not got it please send us your till date e-bank statement for the current month on [protected]@gopaysense.com.

We definitely understand the delay which has impacted you and will make sure that such issues don't arise in the future.

Your cooperation is highly appreciated in this matter.

Regards,
Team PaySense
No proper nor response from the paysense team. Very pathatic experience.

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