[Resolved] PaySense — PaySense Not allowing the foreclosure of loan

PPreethi

from Bengaluru, Karnataka

Mar 14, 2022

Address:

Jaivilla Dev Shakti 49 Tilak Road, Navyug Colony, Santacruz West, Mumbai, 400054 Maharashtra, India

I was trying to close the loan (foreclosure) through Demand Draft Or through check, but the executive is denying to share me the loan provider details.

There was no customer care number to contact and raised a request emails continuously whereas there is no response which is affecting the delay in process and burdening the day wise interest.

Hence, Kindly help me in resolving this issue and guide me to close the loan immediately.

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Apr 20, 2022

Complaint marked as Resolved

PaySense customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2022

PaySense Customer Care's response Hi Preethi,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We are unable to find your details here. We request you to help us with your registered email address or loan id for further assistance or you may also write at [protected]@gopaysense.com for any assistance.

Regards,
Team PaySense

Mar 16, 2022

Updated by PPreethi [protected]@gmail.com

Verified Support

Mar 20, 2022

PaySense Customer Care's response Hi Preethi,

Greetings from PaySense!

Apologies for the inconvenience caused to you.

We wish to inform you that our concerned team has contacted you & the query has been addressed.

Regards,
Team PaySense