PaySense — unprofessional customer service

Hi,
I simmer deep has applied for the loan from your company which claims that u disburse the loan in 48 to 72 hrs.. But the reality is you people are least bother about the urgency. I have applied for loan and by 6th nov all formalities was completed. After so many follow ups and dozens of mail still no satisfied revert from your side.. You still say after collection of nach and osv of kyc it will disburse.. The mobile no. You mentioned in the mail always go unanswered.

Kindly let me are you people really interested in the business or just making fool of other people.

Regards
Simmer
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Comments

Hi Simmer Kaur,

We are extremely sorry for the delay in the process, We have escalated this to our concerned team to get this processed ASAP.

Once we receive the documents from our courier team we will verify and process it for disbursal and the same would be updated on the App.

Request you to kindly co-operate with us on this.

Regards,
Team Paysense

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