PaySense — Wrong late payment charges and penalty

Address:

Mumbai

Dear sir,
I have amount in my account for 32th EMI.and i waiting to deduct my emi. Today i have received call and message for submit emi with penalty. Why I will submit late charge and Penalty.
I searching pay now option in app. But not available at app. I already submit nach auto deduction form and continues deduct my emi from my account.
Please remove late payment charge and penalty. And pay now option enable to emi submit.
Allready Same problem faces at nov2021.
Company sending following massage Continuesly.

Please note, bec of pending dues you wont be eligible for any loans/ credit cards from any banks as this DAMAGES your CIBIL score. http://www.gopaysense.com/pay