[Resolved]  PaySense — Your customercare people has cheated me and transferred all my money to their account.

As my 1st EMI was not debited from my account wanted to know the reason, for this i tried to reach you by calling customer care [protected] and also by writing a mail to you also.As i was afraid of check bounce charges and all i wanted to pay and clear this ASAP under this i tried to contact your customer care again on the same number they answered my call and then said will call back you .Then called me with other number [protected] and they asked to pay money through phpay for that they have given some numbers with name Rajesh, Toushik mallik numbers and transferred amount of total 4453 /- from account and then they are not answering my calls and not refunding my money.When i asked for refunded they asked to download an app called any desk remote control they have accessed my all details and said that you have transferred remaining money in your account to someone else so we cannot refund you .please tell can't i use my account for my personal thing i have transferred to my sister for recharge purpose .Your team has cheated me alot I have all the proofs and all call recordings. I will file a complaint on PAYSENSE TEAM ..
please look into this and clear my issue and kindly refund my amount ASAP.
please find the attachments ..of transactions to whom i have sent an amount as i was forced to do that ...
first sent 1848
second sent 1498
then 1111
total 4453/;
Arrange me call [protected] and also refund my money...
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Apr 9, 2021
Complaint marked as Resolved 
As my 1st EMI was not debited from my account wanted to know the reason, for this i tried to reach you by calling customer care 18004192844 and also by writing a mail to you also.As i was afraid of check bounce charges and all i wanted to pay and clear this ASAP under this i tried to contact your customer care again on the same number they answered my call and then said will call back you .Then called me with other number 8918246185 and they asked to pay money through phpay for that they have given some numbers with name Rajesh, Toushik mallik numbers and transferred amount of total 4453 /- from account and then they are not answering my calls and not refunding my money.When i asked for refunded they asked to download an app called any desk remote control they have accessed my all details and said that you have transferred remaining money in your account to someone else so we cannot refund you .please tell can't i use my account for my personal thing i have transferred to my sister for recharge purpose .Your team has cheated me alot I have all the proofs and all call recordings. I will file a complaint on PAYSENSE TEAM .. please look into this and clear my issue and kindly refund my amount ASAP. please find the attachments ..of transactions to whom i have sent an amount as i was forced to do that ... first sent 1848 second sent 1498 then 1111 total 4453/; Arrange me call 7386982177 and also refund my money... --
PaySense customer support has been notified about the posted complaint.
Complaint comments 

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Hi JAYASREE,

Greetings from PaySense!

We would like to inform you that our concern team has already responded to your email. We request you to check the same.

For any further concern, please feel free to write back on same email.

Regards,
Team PaySense

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