[Resolved]  Paytm — 1 item undelivered from 2 items order but item showing as delivered

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	paytm.com

I ordered 2 items in a single order from same seller, order no [protected] on 9:29 pm, jul 11 2016.

On 17th july, i received single package from courier.

Invoice over & inner of the package containing 2 items i was ordered.

But when i opened the package, i found only one item.

Immediately i tried to contact paytm phone support, but they don't have an option to talk with support staff and not even an option to give complaint about the undelivered order.

I disappointed and sent complaint via paytm contact. Ticket no. Is 04542006.

I received reply as:
Please share the images of the product, invoice and the packaging (Inner/outer). Also, please confirm whether the packaging was sealed or open when the product was delivered.

I was sent pics taken by my phone and sent many times.

But still i am receiving same messages requesting images. Today received response as:

Please share the images and invoice of the product in pdf format. We'll check and do needful asap.

Today 23rd. I was raised ticket on 17th.

How can i give a proof to show that i received a partial order?

Not received a single call from paytm asking about the ticket and not fixing my problem.