Paytm — 1 ton videocon split ac paytm is selling online as 1.5 ton

Address:	530017
Website:	paytm.com/shop/p/videocon-vsz33-gv1-mda-1-5-ton-3-star-split-ac-LARVIDEOCON-VSZALPH122118D3DDD9D8

Hello Paytm,

Its ridicules and so pathetic the way how you are dealing to resolve my issue.

I've clearly stated that we've removed that split AC from its packing and installed in our room during the process of its usage we released that its capacity is 1.0 Ton instead of 1.5 Ton as mentioned in your product description.

I've shared you the packing box photos in which that AC is been delivered to us along with the invoice we received from Paytm, which clearly shows the model number and the wrong description you've mentioned as 1.5 Ton in that invoice.

Hope all these proofs are sufficient enough if you really need to settle my issue in resolving it within good time.

Please also provide your contact details to whom i can speak with in explaining this problem clearly.

With a very bad experience and regret.

Rajesh Babu M
Oman - +[protected].