| Address: | Washim, Maharashtra, 444505 |
| Website: | paytm.com |
Date : 15/07/2016
On 15/07/2016 i cleared my history and cache. Since then i am not able
To access my account via my email. But when i entered my registered
Mobile no. And the correct password, it shows a totally different
Account.
1) i had approx rs 500 balance but this one has 0 rs.
2) my dob is 20/05/1997, but this one has 08/07/1998
3) there is no saved address.
These are my account credentials :
Email : [protected]@gmail.com
Mobile no. : [protected]
Password : * (Am not sharing the password intently)
Please help me as early as possible
Note : maybe this is the account which i had created somedays ago by
Signingup when i was unable to access my original account in a
Netcafe. I also raised a query on this issue but afterwards when i
Logged in thru my home computer everything was ok. But this time i
Cannot access my account from my home computer itself.
Note : i know that i have an account with email id [protected]@gmail.com
And mobile number [protected]. But the matter is that firstly when i
Tried to login in my account using these credentials, i could'nt, so i
Igned in with same credentials. So now coming to the point. I have 2
Accounts with exactly the same credentials but different amount of
Money in the wallet.
Account no. 1 ]- rs 500 (Approximate)
Account no. 2 ]- rs 00
So the thing is clear that when when i log in with these credentials
Acc. No. 2 is opened. But i want to open acc. No. 1.
Given below is one of my order no. That i booked thru my acc no. 1 :
"your paytm shipment with awb number[protected] & order no.
[protected] is out for delivery. For any queries contact us at (0124)
6719500"
This is exactly the msg. Which i recieved from paytm regarding one of
My shopping orders on date: 07/02/2016 13:57:13. Please refer the
Order no. Given so that you may get an idea of the my account no.1.
Desirable resolution : refund of rs. 500 in my paytm account.
Given below are the credentials of my account :
Paytm account : [protected]@gmail.com
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