I've paid Airtel postpaid Bill of Rs.800 through 'Paytm' service on 6th
October'2014 but still it is not getting updated for the particular
Airtel number ([protected]) and order no: #[protected].
After that I kept a mail to 'Paytm Care' but they didn't reply anything.
After that I rang to your Paytm care[protected]for support on this
and recorded my complaint on 14th October'2014.
After few minutes, I got a call from PAYTM customer care - the number is
'[protected]' and the customer care officer asked me about the details
of the complaint and said he will solve the problem, for this he asked
my SBI debit card number, expiry date on card and the secret password of
that card.
I've given all the details regarding my SBI Debit Card, by taking all
these he said he will solve the problem as soon as possible.
After few minutes, I had received a message to the number-[protected] -
regarding my account balance in SBI card have been deducted of Rs.10 and
after few minutes my account balance of Rs.500 has been deducted from
my account without my knowledge.
And, around at 10pm I received a message regarding Rs.10 has been
deducted from my SBI account.
Seeing all this, I called to SBI customer care and requested to block my
card due to hacking.
After the blocking of SBI card, I had received a message regarding my
account 'balance information' that means it was hacking from some other
persons.
This was only done after when I given my SBI debit card details to PAYTM
customer care officer.
****At all the time of this happen, my SBI debit card is at my
wallet****
*I ever think only customer support can all do this. When we have some
problem, we call them by thinking we will have some support from them.
But only customer care officer, how can do all these.
Now I'm requesting to refund my amount immediately to my bank account with immediate effect. Was this information helpful? |
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