Paytm — Amount deducted but order cancelled

Address:

560085

Hi ! I'm using Paytm since a year !
I was happy with the service but now !
I tried to pay for IRCTC through paytm !
On 8-04-17 by 10:43AM with order id is #[protected]...first it showed as incorrect transaction id in IRCTC website when i tried to give the last 4 digit of transaction ID and finally came as payment failed...even though amount 331.73/- had been deducted!
Then again i tried for which order id #[protected] at 8-04-17 by 10:52AM! again its the same ! After taking the OTP for payment suddenly chrome page got closed and amount 331.73/- deducted!
Finally Amount deducted 2 times !
But i couldn't book a ticket in IRCTC!
So please I'm requesting you to refund the amount 663.46/-
My mobile no is [protected].