[Resolved] Paytm — amount didn't get refunded to paytm cash as mentioned in site | |||
Pay tm order no:[protected]. Amount got deducted from account. But mobile didn't get recharged on 17/12/2013. Didn't get the amount 230 rupees refunded to pay tm cash account as mentioned in site in case of recharge failures. Also sent an email to pay tm with request no's[protected] and[protected] Was this information helpful? | |||
Complaint marked as Resolved
I got my amount refunded to pay tm cash account. Thanks pay tm for timely service.I got my amount refunded to pay tm cash account. Thanks pay tm for timely service. | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
This is to inform you that amount of Rs. 230 was refunded in your Paytm Cash account. I further checked and it looks like you've used this amount for a transaction on Paytm. The details of the transaction are mentioned below:
Order number:[protected]
Amount: Rs. 230
Date of transaction: 18 Dec'13
Recharged number: [protected]
We hope the details shared above are sufficient towards the resolution of this issue.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer
Care [protected]@paytm.com