Paytm — amount has not been Refunded

Address:Chennai, Tamil Nadu

I ordered Zigaro Z19 Blue Badminton Shoes (Size-7) (https://paytm.com/shop/p/zigaro-z19-blue-badminton-shoes-size-7-SPOZIGARO-Z19-B... ORDER NO.[protected] but the seller has sent size 6 and also the different model. It was not as per the picture given in your site, also the color was different. As per customer care instruction I have returned the order to blue dart courier. And waiting for the refund. Already it took 6-7 days(very slow delivery) for item to reach me and that too one size less.I made the order on 14th march I didn't get any response from the seller as well as Paytm team regarding return. I am really disappointed by this. Even I have sent multiple mails for the above mentioned concern, didn't get a single positive response from Paytm. Everytime they keep on asking to submit copy of courier receipt . Hoping a positive response from your side regarding this issue. I will be thankful if you could return my money at the earliest.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information