Paytm — Amount inr 2, 000/- debited with wrong otp pin during online transaction with my atm

Address:Kolkata, West Bengal, 700066
Website:paytm.com

Hi, my name is pankaj kr singh i did a online transaction on 02-may-2016.
I was transferring inr 2, 000/- (Two thousand only) from my ubi atm to paytm wallet. By mistake i entered a wrong otp for this transaction, but with the wrong otp money was debited from my ubi a/c but the transaction was failed.
The amount inr 2, 000/- was debited from my ubi atm and it was also not reflected in paytm wallet.
I was also submitted a complain regarding this issue to paytm (12 email) but still they did not taking any action on it. Today is 27-july-2016 almost 3 months passed but still i have not received my money back.

Thanks
Pankaj kr singh
[protected]@gmail.com
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Hi, My name is Pankaj Kr Singh I did a online transaction on 02-May-2016.
I was transferring INR 2, 000/-(Two Thousand only) from my UBI ATM to PayTM wallet. By mistake I entered a wrong OTP for this transaction, but with the wrong OTP money was debited from my UBI a/c but the transaction was failed.
The amount INR 2, 000/- was debited from my UBI ATM and it was also not reflected in PayTM wallet.
I was also submitted a application regarding this issue on 07-May-2016 but still they did not taking any action on it and saying that your application was rejected. Today is 27-July-2016 almost 3 months passed but still I have not received my money back.
I need your help to get my money back.

Thanks

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