Paytm — Amount is Deducted but recharge not done.

Address:411052
Website:paytm.com

I recharged my Idea number on 13-SEPT-2015 from paytm online mobile recharge site. amount is deducted from bank but recharge was unsuccessful saying that Transaction failure from bank. i asked the same to my bank they said that amount is paid to paytm where paytm is saying that amount is not received. can any one help me.
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