Paytm — Amount not refunded to wallet. Stealing money

Address:	Kolkata, West Bengal, 700010
Website:	Www.paytm.com

Respected Sir, I Jitenjal would like to draw your kind attention to a Grievance in regard to Non-Refund of an amount in my PAyTM Wallet. I was not able to find a solution by email several times to PAYTM Care hence I am writing this Letter to you. Inspite of repeated mails to the customer service they seem to fail to understand my query properly. Everytime I send them a e-Mail they reply with an answer which is in no way related to the grievance I have mentioned in the Mail. Kindly requesting you to read my query with attention please !! I did a transaction TRANSACTION OF RS. 6855.20 vide: BILLDESK ORDER #EPT[protected] at EBAY on 12TH December 2015. This was for multiple items order at EBAY. Now due to cancellation of one of the order, Ebay has refunded part of the amount i.e. RS. 6151.20 back to my paytm wallet. I also have enclosed the confirmation from ebay about the Refund of the Amount !!! My issue is the Refunded amount of Rs. 6151.20 from Ebay has not been credited to my PAYTM Wallet YET. The Refund was done By Ebay on 2nd Jan, 2016 The Maximum Due Date of Credit of the Refunded amount to my Wallet is 5th January 2016 (3 Working Days) !! The Proof of the Refund of Rs. 6151.20 by Ebay is attached in this Letter. Kindly Resolve the issue and Credit the Amount of Rs. 6151.20 in My Wallet !!! Please. Call me at [protected] if you don't understand what i am saying. Kindly also check the Attachment in this mail !! I have been a old and regular Paytm User Customer. Pease spare me of any harassment !! Looking Forward for your extended Relationship.